Support

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For App Store installs, billing questions, tracking setup, or GDPR requests, email support@syncbeacon.cloud. We typically reply within one business day.

Common topics

Shopify App Store billing - Plans and add-ons are charged on your Shopify bill via the Shopify Billing API. Approve charges in Shopify Admin when prompted.
Install & reconnect - Open SyncBeacon from Shopify Admin → Apps → SyncBeacon if OAuth expires.
Privacy & GDPR - See our Privacy Policy and Terms.

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